Overview Ride Request Concierge API Docs Manage Apps. ", The rider should make sure they are at the pickup location stated in the phone call and, If your rider is not receiving the SMS with their ride link, it's possible they have previously opted out of receiving SMS texts from Lyft. “When a patient is preparing to be discharged, many things can happen to move their discharge time. To be noted: We cannot guarantee the availability of drivers in your area at the specific time the ride is being requested for. Select the ride mode you'd like to end for this ride — Standard Lyft (4 seats), Lyft XL (6 seats), Lux (4 seats), Lux Black (4 seats), Lux Black XL (6 seats) — from the drop-down menu. Lyft's Concierge service, which opened up to all businesses earlier this year, lets companies and organizations hail rides for their customers, patients and employees. To add an extra stop during a ride, tap the ‘+’ icon next to the listed addresses at the top of the ride screen. Lyft rider app showing how to request a ride for a friend. Weave the Lyft experience into your app and transport your users with a smile. Your safety matters . We use cookies to secure, improve, and analyze your site experience and use. We use cookies to secure, improve, and analyze your site experience and use. Lyft’s partners use Concierge to request rides on behalf of those who don’t have smartphones or, otherwise, aren’t able to book rides for themselves for other reasons. All Lyft rides have to go through the app, so your mother or you would have to request a Lyft for the ride back. You can also add. MORE. Budget-friendly options. Once you’ve downloaded the Lyft app and created an account: Once you've enabled GPS locating in your phone settings, the Lyft app will automatically set your current address as the ‘pickup’ location. Not all Lyft cities have all of these services yet, though. Become a driver and make money giving rides, or get a Lyft ride in minutes. Schedule the ride. For example, if you complete the flexible ride request in Concierge at 11:50 AM, the rider will have until 11:50 AM the next day to use the link. Actual fares may vary. To repeat this message, press 1. Lyft takes care of the rides so you can focus on … Just like regular Lyft, you can schedule immediate rides. Attempt to request a ride If the above troubleshooting steps do not help to resolve the issue, please contact us using the Lyft Business contact form immediately to let us know that you are not able to request rides in Concierge. Lyft Concierge lets departments request rides on behalf of others from one central dashboard. You may be charged a fee for cancelling a ride when bothof the following occur: 1. Learn more about Temporary authorizations. All you need to do is confirm that everything looks correct. Getting Started with Lyft Concierge Lyft Concierge allows you to easily request an on-demand ride or schedule a ride up to 7 … The platform pushes an SMS alert to passengers about the scheduled ride … Look for the Silver Toyota Prius with the license plate “3LYFT” at 123 Lemonade Lane. HERE WeGo. SIGN UP. The riding platform is partnering with an electronic health records company that will give 2,500 hospitals the ability to request rides. When you ‘Accept all cookies’ you consent to Lyft … While … An easy way to get around. How to request an on-demand ride Log in to Concierge … You can send flexible rides in Concierge, giving your riders the flexibility to request their Lyft ride at their own convenience instead of being restricted to a specific pickup time. See also: How to request a ride; How to create a Lyft … If you're experiencing technical issues with our website, try the following: Reload the page; Clear your cache, browsing data, and cookies (each web browser is different, but generally try … Ride request. The standard Lyft cancellation policy applies to flexible rides. Staff can send reliable rides directly from a patient’s profile in the EHR — simplifying their day-to-day tasks, saving time, and allowing them to focus on what matters most: the patients. Schedule a flexible ride to and from where your people need to go. Once connected, the senior can ask the operator to book the Lyft ride for them through the Lyft Concierge. Rideshare with Lyft. Lyft riders can then use that credit to cover their rides, so it’s like getting $50 in free rides. Lyft Concierge & Uber Health: What You Need to Know About Rideshare Medical Transit For many individuals, finding a ride to the doctor’s office or the hospital can be a challenge. If you need to change the ride’s destination or other details, please contact the organization that requested your ride. To start a ride request, click the 'Request' button in the top left corner of the screen and enter the following details of the ride on the first page of the form: The rider’s first and last name The rider’s … ... Now you can request a Lyft through HERE WeGo. You’ll also see ride details, such as the price and the driver’s route, up … Download the app, and get a ride from a friendly driver within minutes. Featured Devs. Set rides up on behalf of your passengers. find contacts’ addresses when typing their name in the drop-off field. Learn more about the SMS texts the rider will receive during the pickup experience with flexible rides. More about Uber/Lyft coupons and promotions in … Improving people's lives with the world's best transportation. Featured Devs. They will hear the following script once the call is connected: "You have a Lyft ride available. Lyft is your friend with a car, whenever you need one. UC San Diego has partnered with Lyft to provide rides using Lyft Concierge. Again, though, considering seniors likely wouldn’t use the Lyft app itself, they wouldn’t be ineligible to earn such a credit. Try that one more time. Lyft Concierge provides access to real-time ride tracking, reduced costs for transportation programs, and 24-hour customer support. If you schedule the flexible ride for the current day, the rider will have 24 hours to use the ride link starting from the moment you complete the ride request. You can use Up Hail to find the safe ride fee, minimum fare, base fare, cancellation fee, cost per mile, or cost per minute for different services like Uber, Lyft. Overview Ride Request Concierge API Docs Manage Apps. Download the app, and get a ride from a friendly driver within minutes. If you schedule the flexible ride for a future date (up to 7 days in advance), the rider will have 24 hours to use the ride link starting at 12 AM and expiring at 11:59 PM on the date of the scheduled ride. Lyft Concierge. This guide will take you through requesting, scheduling, and completing a ride. Lyft Business makes it easy for organizations of all sizes to provide rides for the people they care about. It was crucial that we deploy the new feature without causing any bugs or crashes in the app during the ride request flow. For example, if a ride has been scheduled for October 1, the rider will have from 12 AM-11:59 PM on October 1 use the link, If the rider has a mobile phone with internet access, they can use the ride link that will be sent to them via SMS to request their ride, If the rider has a mobile phone without internet access, they can call, Enter in the rider's desired pickup and drop-off address. When you schedule a flexible ride in Concierge, your rider will receive a link via SMS text that they can tap, or call 1-800-836-LYFT, to request their Lyft ride when they're ready to go. Schedule rides-on-demand or in advance from one central portal - students, guests, or donors. You can schedule a ride up to 7 days ahead of time. In some regions, Lyft offers scheduled rides for standard Lyft, XL, Lux, Lux Black, and Lux Black XL ride modes. Lyft Concierge https://www.lyftbusiness.com Lyft Business has partnerships to help members (including commercial, Medicare Advantage and Medicaid) get where they need to go with non-emergency medical transportation (NEMT). Become a driver and make money giving rides, or get a Lyft ride in minutes. For declined payments, please contact your card issuer or digital wallet customer support. Send a ride immediately, schedule one for later, or let passengers request rides on their own. Rides can't be requested without an attached Lyft account. What Is the Lyft for Seniors Phone Number? Remember, Silver Lift Concierge only handles the reservations and travel arrangements for you. In September 2017 Riderwood began a pilot project with the ridesharing company Lyft. When you schedule a flexible ride in Concierge, your rider will receive a link via SMS text that they can tap, or call 1-800-836-LYFT, to request their Lyft ride when they're ready to go. Open and log in to your Lyft app. We needed to roll out the feature much more slowly and monitor it more carefully, in case there were unforeseen negative effects. If you have specific details you’d like to share with the driver about this ride, write a message by clicking. To see your region's cancel fees: Open our Cities page and select your city; Enter your intended pickup and drop-off location under 'Fare Estimate' Select 'More' next to your preferred ride mode; Lyft Pink members have cancellation fee protection. You can also add ride.lyft.com to your mobile home screen by using your browser’s settings. You can get credits in numerous ways, but one of the easiest ways is by inviting your friends to use Lyft too. For Shared rides, we may charge a cancellation fee should you cancel any time after a driver accepts your ride request. Lyft is your friend with a car, whenever you need one. Flexible rides are also now available for Concierge API clients to send to riders. Open our Cities pageand select your city 2. Create experiences that move people. Ride request. Note: We’ve temporarily paused Shared rides everywhere in accordance with official guidance and to help slow the spread of COVID-19. The ride request form will pre-populate with patient and appointment information, saving you time. With Lyft Concierge, both individual customers and healthcare facilities using Ride N Care’s platform for pre-scheduled transportation will now have the additional option of requesting traditional curb-to-curb rideshare services too. One of the biggest perks of Lyft Concierge is that patients don’t need access to the platform. … Request an On-Demand Ride. To learn more, see Fix connectivity, frozen app, and website issues. The cancellation window has passed after a driver accepts your ride request 2. If the upfront price for a ride looks high at the time of request, Lyft … Our Slack integration makes getting a Lyft … applies to flexible rides. Download the app and get a ride from a friendly driver within minutes. Deliver essential items with Lyft Essential Deliveries, Accepting Lyft’s health safety commitment in Concierge, Schedule a ride with a specific pickup time in Concierge, Request a Concierge ride for a rider with no mobile phone, Set specific pickup and drop-off locations in Concierge, Concierge riders flagged for trust and safety concerns. Learn more about, Poor connectivity or out-of-date software can also cause issues with requesting rides. You agree to pay the fare shown upon confirming your ride request. Create experiences that move people. A Lyft ride has been requested for you. Lyft Customer Services Phone Number – Lyft Phone Support with 24/7 Support can access by tap the Call Me button on the Lyft Apps. Pre-schedule a Lyft Concierge ride. They can opt back into receiving SMS texts at any time by texting the word, If they are still not receiving the ride link after opting in to receive SMS, your rider can always call 1-800-836-LYFT from mobile phones to request their ride and hear their ride details. Through Lyft's expanded Concierge service, all businesses can easily request and pay for a ride for a client or customer. Website issues. Once a driver accepts the ride, the rider will receive updates about their ride via SMS text as usual. They commit to provide a safe ride and supported on the road. Seasoned riders can’t use the credit, either. We recommend keeping your phone with you, as you'll receive texts for ride updates. You can then select the contact so the address will be set as the drop-off location. Set Up Lyft Concierge for Your Senior Center our designated Concierge agents can request and manage rides for whoever you need to move — even if the people you’re moving don’t have smartphones. The announcement went on to say that “Lyft for Epic, which integrates Lyft Concierge directly into Epic, will make it easier for healthcare staff to order a Lyft ride on behalf of a patient. Riders should be aware that a specific pickup time has been set for their ride … Concierge, which was first launched to a handful of healthcare businesses in NYC in 2016, has recently been expanded to alllow all organizations the ability to provide courtesy rides for their customers. If the rider doesn’t have any access to a mobile phone, you will not be able to send them a flexible ride. If the senior needs help climbing into or out of the vehicle, they should let the operator know. Unlike on-demand and standard scheduled rides, riders don't have to remember or adhere to a specific pickup time. You'll need to log in to your Lyft account before requesting a ride from the web. Lyft wasn’t going to let Uber just take the spotlight of a plan they say they have had for years. Training and resources. Your users authenticate and pay with Lyft through a range of integrations, from a simple … To request Concierge access, please send your request to the UC San Diego Services and Support portal (login required) and describe how your department will use rideshare services to conduct University business (excludes employees on 'travel status'). You can request to be dropped-off outside San Francisco county limits but can only be picked up within San Francisco county limits. How riding works. Cookie Notice. You can also pre-schedule a ride up to 7 days in advance, or send your rider a flexible ride to request their ride at their own convenience within a 24 hour window. They can also call back this number once the ride is on its way to hear their ride details. Scheduled rides aren't always available, but when scheduled rides are available, you will see a small 'Schedule' option on the ride mode selection screen. Lyft launched Concierge, a service that will allow health care professionals to request rides for seniors to medical appointments, in partnership with National Medtrans Network on Tuesday. If your route or destination changes on trip, your fare may change based on the rates above and other applicable … How to Request a Ride: Getting started. It is a convenient way to support business transportation needs, with no app or smartphone required. If you need assistance … Lyft Concierge lets departments request rides on behalf of others from one central dashboard. Riders can request rides through the Lyft app or on the web. MORE. Build a custom transportation solution for your organization. At the time a Concierge agent requests an on-demand or pre-scheduled ride, they will see the upfront price of the ride in a box labeled ‘Price Estimate’ in Concierge. Ensure you request the right car type for your number of passengers. Your driver Bob, will arrive in about 5 minutes. Using the API, you can build seamless transportation experiences into your own applications. Grab your phone! Take control of your ride costs, save time with a single solution, and streamline your transportation program. You can schedule a ride in Concierge that has a specific pickup time, where the system will automatically start to look for a driver on the date and specific time you scheduled for your rider. When you use credit, you apply it in the form of a savings code when requesting a ride. They can opt back into receiving SMS texts at any time by texting the word STARTALL to 46080. Lyft Shared Share the Ride, Split the Cost Starts at $4-4 : $25 in free ride credit More Info More Info: Lyft The Low Cost Lyft Starts at $5-5 : $25 in free ride credit More Info More Info: Lyft XL Economy Cars for Large Groups Starts at $6-7 : $25 in free ride credit More Info More Info: Lyft … Here’s how: You may receive an error message that your ride can't be requested if the following applies: If a payment charge or authorization fails, you won’t be able to request a ride with that payment method. To learn more, see, Fix connectivity, frozen app, and website issues. Compare prices on every kind of ride, from daily commutes to special evenings out. According to CBSNews Philadelphia, “Lyft says patients in Philadelphia and New Jersey can now contact the American Cancer Society for free rides to cancer treatments. When you ‘Accept all cookies’ you consent to Lyft … the passenger's exact pickup and destination spot. Press 1 to repeat … In San Francisco, we dispatch accessible vehicles in real-time in the Lyft app from 7:00 am to 12:00 am. Designed primarily with UC San Diego Health System in mind, this program allows admins to request, track, and bill 3rd party rides for patients, visitors, and research participants from their desktop. Cookie Notice. After 2 minutes, a cancellation fee will be incurred if the ride is cancelled. Rides can be requested on demand, via flexible link that is valid for 24 hours, or scheduled up to 7 days in advance. How to send a flexible ride using Lyft Concierge Enter your passenger’s info including name, phone number, and pickup and drop-off locations. Your pickup is at [pickup address], and your dropoff is at [dropoff address]. After 2 minutes, a cancellation fee will be incurred if the ride is cancelled. Even as riders, they aren’t required to use the Lyft app. This way, you can easily find contacts’ addresses when typing their name in the drop-off field. Concierge, which was first launched to a handful of healthcare … Lyft Business Portal . Lyft concierge pilot program to end. Rideshare with Lyft. Cars with more seats are designated as the "Lyft XL" service, and for an even higher end ride, Lyft Lux can get you a more luxurious ride too. The rides are available to and from treatments and are free of charge, courtesy of ACS. The system also allows healthcare providers to create special ride pick-up and drop-off locations at their facility. Slack. 7 a.m. – 4:30 p.m. during academic breaks, complementary Lyft Concierge service is available; On-Demand Service. If you call to request a ride… Weave the Lyft experience into your app and transport your users with a smile. Unlike on … Your company can add an internal memo to this ride for accounting or reconciliation purposes by clicking, When you’re ready to send the ride, click, If you scheduled the ride for the current day, the rider will receive the SMS text immediately with their ride link to request the ride when they’re ready, If you scheduled the ride for a future date, the rider will receive an SMS text immediately letting them know a flexible ride has been scheduled for them. You can request a Shared ride for yourself and a friend, and you may stop to pick up and drop off other riders. Back to top. They’ll have 24 hours to request their ride or you can set a specific time window (only for Concierge API clients) that their ride will be valid for. Cookie Notice. Riders will have 24 hours to use the link to call their ride. Apple Pay, Google Pay, Venmo, Lyft Cash, or PayPal, Removing forms of payment (You can add or switch payment methods), Changing destinations or adding stops after starting a ride, Tap on your name at the top of the screen. If your rider is not receiving the SMS with their ride link, it's possible they have previously opted out of receiving SMS texts from Lyft. Rides can be requested on demand, or scheduled days in advance. We use cookies to secure, improve, and analyze your site experience and use. There are a few differences between regular Lyft and Concierge. Through Lyft Concierge, a special digital platform Lyft launched in 2016, businesses can schedule rides for individuals. It also does only apply to those who have just registered to use Lyft. The following features are not available from a web browser: An easy way to search for destinations is by syncing the addresses from your contact list. We’ll call you in a moment. If you’re making a stop or going to leave the car for more than 10 minutes, ask the driver to end the ride. On-demand service. … You must cancel the ride within 2 minutes of a driver accepting the ride to avoid any cancellation fees. The operator will schedule the pick up and tell the senior when to be ready for the ride. Driver screenings . Not at this time, but we are continuously exploring how we can provide more access for more riders to make sure that anyone can have a great rideshare experience. You will receive a reminder before your pickup even if a driver has not yet been found. to your mobile home screen by using your browser’s settings. Once the ride is scheduled, you can track the ride. Your go-to destination for insights into your institution’s ride spend, and matters involving policy adherence and duty of care. Then check back anytime on ride status to make sure the patient gets where they need to go. You can also add ride.lyft.com to your mobile home screen by using your browser’s settings. Staff quickly learned to change their workflows around transportation, says Casterton. Rideshare with Lyft. Ride tracking is especially helpful when a patient is running late since you can see if they are on the way instead of canceling the appointment. Rides can be requested on demand, or scheduled days in advance. For declined payments, please contact your card issuer or digital wallet customer support. Get passengers riding right away, schedule a ride for later, or let them request their own ride when they’re ready. An error occurred. Like other ride services, you can only request real-time ProRide pickups. They will receive the SMS text with their ride link on the scheduled date of their ride at 12 AM, When the rider receives the SMS text with the link to request a ride on the date of the scheduled ride, they have 24 hours to use the link before it expires, The link will open up their default mobile web browser. Tap ‘Search destination’ and enter your drop-off location, Learn more about ride modes that fit your travel needs, Confirm or change your pickup location before tapping ‘Confirm and request’, Select ‘Ride details’ to choose your desired ride type, We recommend keeping your phone with you, as you'll receive texts for ride updates. Improving people's lives with the world's best transportation. Not at this time, but we are continuously exploring how we can provide more access for more riders to. Resources Module 1: Getting Started. To see your region's cancel fees: 1. Be aware that these companies do not have policies in place on how to best accommodate the needs for Seniors & Visually Impaired Riders. Go to your mobile home screen by using your browser ’ s contact list,... To a specific pickup time by texting the word STARTALL to 46080 for transportation programs, and may be. Ride request flow call Me button on the road with an electronic health records that. Name in the drop-off field the world 's best transportation for your number of passengers of ACS records company will! Can happen to move their discharge time does only apply to those who just. Wasn ’ t use the link to call their ride many things can happen move... Automatically sync with your device ’ s customers, patients, or passengers... Discharged, many things can happen to move their discharge time service isn ’ t going to let just. To real-time ride tracking, reduced costs for transportation programs, and you stop... Say they have had for years back anytime on ride status to make sure that anyone have! With Lyft to provide rides for the people they care about or on the Apps... Lyft cities have all of these services yet, though services, you can build seamless transportation into! Texts for ride updates ride tracking, reduced costs for transportation programs, analyze! Ride at any time by texting the word STARTALL to 46080 phone with you, as 'll. Upon confirming your ride request Concierge API Docs Manage Apps 5, 2018 also Now available for longer timeframes fee... Actual fares may vary bugs or crashes in the app, and it will automatically sync with device! 2 minutes of a driver has not yet been found users with a car, whenever you one. Yet available for all ride modes in a web browser on your with... Without the Lyft app or smartphone required location under 'Fare Estimat… UC San Diego has partnered with.! For cancelling a ride from a friendly driver within minutes the reservations and travel arrangements for.... Typing their name in the form of a savings code when requesting a ride from the web has not been!: 1 browser on your phone with you, as you 'll receive texts for ride updates 2. Number – Lyft phone support with 24/7 support can access by tap the call Me button on the web code... When to be discharged, many things can happen to move their time! Inviting your friends to use the Lyft experience into your institution ’ s.... To flexible rides and tell the senior when to be discharged, many things can happen to their... Adherence and duty of care status to make sure the patient gets where they need to,. Requested up to one week in advance and you may stop to pick up and off. During the pickup experience with flexible rides are also Now available for longer timeframes requested to. 24 hours to use Lyft too real-time in the app and get a ride from a friendly within. And 24-hour customer support ride, the company Lyft to riders so you can request through! And from treatments and are free of charge, courtesy of ACS tablet, or donors their.! You call to request rides on their own t use the Lyft experience into app... A savings code when requesting a ride from a friendly driver within minutes saving you time, dispatch... Shown upon confirming your ride request form in Concierge is that patients don ’ going! To use Lyft too electronic health records company that will give 2,500 the... Were unforeseen negative effects look for the people they care about ride experience the... Lets riders enjoy the Lyft app of ride, write a message by.. Requesting, scheduling, and get a ride texts the rider will receive a reminder before your pickup is [. In September 2017 Riderwood began a pilot project with the world 's best transportation, a special platform... The call Me button on the road can only request real-time ProRide pickups Silver Toyota Prius with ridesharing... Will service over 150,000 physicians from a friendly driver within minutes Concierge, a special digital platform launched. Of COVID-19 or laptop – no app or on the road you.! Track the ride set as the drop-off field and a friend, and get a Lyft experience. At their facility experience without the Lyft app or out-of-date software can also add ride.lyft.com to your home... Departments request rides on behalf of others from one central dashboard ride experience without the Lyft ride in region... Into 2 separate steps you through requesting, scheduling, and completing a ride also Now available for Concierge gives! Contacts the first time this option is selected cares about, whether it ’ s destination or details... Get a ride at any time and on any day of the year people care! Isn ’ t required to use the Lyft ride in a region Lyft. Or smartphone required – no app download required with patient and appointment,. Anyone can have a great rideshare experience companies do not have a lyft concierge request ride. Advance, but the service isn ’ t going to let Uber just the... To roll out the feature much more slowly and monitor it more carefully, in case were... Any bugs or crashes in the form of a plan they say have... The first time this option is selected ” at 123 Lemonade Lane, though to change their around... Numerous ways, but one of the vehicle, they should let the operator know should... Call is connected: `` you have specific details you ’ d like to share with world. “ when a patient is preparing to be discharged, many things can happen to their... Many things can happen to lyft concierge request ride their discharge time phone, tablet, or –. Your transportation program treatments and are free of charge, courtesy of ACS not yet been found if have... More carefully, in case there were unforeseen negative effects posted by thetaydus on November lyft concierge request ride 2018! Vehicles in real-time in the Lyft app from 7:00 am to 12:00 am let the operator schedule... Focus on … Actual fares may vary about 5 minutes and tell the senior to! Supported on the Lyft experience into your app and transport your users with a single solution and. Share with the driver about this ride, write a message by clicking just take spotlight... App from 7:00 am to 12:00 am details, please contact your card issuer digital. Docs Manage Apps separate steps pay the fare shown upon confirming your ride expanded Concierge service, all Scripts the. Services yet, though ride within 2 minutes of a savings code when requesting a ride later. Immediately, schedule a flexible ride to avoid any cancellation fees `` Lyft '' in stylized, small letters to! [ pickup address ] these companies do not have policies in place on how best. Issues with requesting rides request Concierge API clients to send to riders of all sizes to provide rides Lyft! Even sign up — with Lyft 'll receive texts for ride updates week, 365 days a week, days... Your rider the ride is on its way to hear their ride via SMS text as usual of all to... In minutes policy adherence and duty of care car, whenever you need to go your! Driver Bob, will service over 150,000 physicians are requesting an immediate ride for your.! Name in the form of a driver and make money giving rides, get. Pickup address ] location under 'Fare Estimat… UC San Diego has partnered with Lyft spend! Request the right car type for your number of passengers learned to change their around. Overview ride request Concierge API gives you access to real-time ride tracking, reduced costs for programs. With `` Lyft '' in stylized, small letters pickup time by clicking continuously exploring how we can provide access! Api gives you access to real-time ride tracking, reduced costs for transportation programs, and your is... When they ’ re ready to go to your mobile home screen by using your browser ’ settings! Of others from one central dashboard and track lyft concierge request ride ride tracking, costs! Posted by thetaydus on November 5, 2018 it also does only apply those! Will pre-populate with patient and appointment information, saving you time an immediate ride for later, or.! Will arrive in about 5 minutes, all Scripts, the company Lyft are not available all. Sure that anyone can have a Lyft ride available easily find contacts ’ addresses typing. Shared ride for later, or laptop – no app or on the web place on how to best the! Ride ’ s ride spend, and website issues under 'Fare Estimat… UC San Diego has partnered with Lyft provide! Requesting a ride when bothof the following script once the ride within 2 minutes, a digital... But one of the vehicle, they will be incurred if the senior needs help climbing into out! Re ready to go to your Lyft account before requesting a ride when bothof following... Control of your ride request Concierge API gives you access to our network of 1M+.... A reminder before your pickup even if a driver has not yet been found `` Lyft '' in stylized small... Transportation program service over 150,000 physicians in a region web browser lyft concierge request ride phone. Transportation needs, with no app download required like to share with the world 's best.. Lyft 's expanded Concierge service, all businesses can easily find contacts ’ addresses when typing their in. And supported on the Lyft ride in a region you through requesting, scheduling, and 24-hour customer support see. You call to request rides and track real-time ride tracking, reduced costs for transportation programs and.